Agent Sense

Practical lessons for moving AI agents from demos into enterprise work.

Short conversations with practitioners on architecture, data, integration, governance, and production operations.

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The Enterprise Arc of Agent Sense

Each episode follows the enterprise journey from prototype to production operation — covering the layers that make agents reliable, governed, and safe to scale.

Readiness
Boundaries
Data
Integration
Control
Execution
Governed Scale
Conversation to Action
Ambient Agents
  • Readiness: What breaks when agents leave demos
  • Boundaries: Where rules, agents, and human judgment belong
  • Data: Why bad data makes agents unsafe
  • Data layer autonomy: Where autonomous action helps and where it creates risk
  • Integration: How agents coordinate across enterprise systems
  • Control: Why agents need gateways before reaching core systems
  • Execution: What changes when agents move from chat to computer use
  • Governed Scale: Why enterprises need catalogs for agents, tools, and MCP servers
  • Conversation to Action: How AI moves from summarizing meetings to driving workflow execution
  • Ambient Agents: What changes when agents shift from on-demand to always-on, event-driven operation

Agent Sense Hosts

Monika Aggarwal

Monika Aggarwal 🔗

Co-Host & Creator

Enterprise AI technical practitioner focused on moving agents from demos into governed operating models. Her work spans architecture, data, workflow automation, and adoption across healthcare, financial services, energy, and IBM software. Agent Sense reflects her field perspective on what it takes to make enterprise AI reliable in production.

Daily 60 Seconds of Enterprise AI

Driving business outcomes one practical tip a day. Follow @agentsense_mini_monika

Frank Chavez

Frank Chavez 🔗

Co-Host & Practitioner

AI technical architect with deep experience in automation, software testing, and enterprise AI implementation. He has led generative AI initiatives and built solutions across SaaS, RPA, and AI-driven applications — bringing a builder and delivery lens to what makes agents testable, scalable, and ready for real business work.

Podcast Episodes

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New to Agent Sense? Start Here

First-time listener? Begin with Episode 1 — Brains and Guardrails for the foundational framing of what makes an AI agent enterprise-ready. Then follow the arc in order, or jump to the topic most relevant to you — governance (Ep 8), MCP and integration (Ep 5 & 6), or data readiness (Ep 3).

Episode 1 — Brains and Guardrails: Agent Sense cover showing podcast title on a dark gradient background
Episode 1
Dec 16, 2025

Brains and Guardrails: What Makes an AI Agent Enterprise-Ready?

Architecture Guardrails Enterprise Readiness

Most enterprise AI pilots look impressive until they touch real systems, data, and accountability. What separates a prototype from a production-ready agent? Trust, guardrails, and the design decisions enterprises skip too early.

Key takeaway: The gap between prototype and production is not model quality — it is trust, accountability, and the design decisions most teams skip at the start.
Episode 2 — Rules, Agents, Humans: Agent Sense cover art on dark gradient background
Episode 2
Jan 10, 2026

Rules, Agents, Humans — A Practical Model for Agentic Workflows

Architecture Governance Workflow Design

Not every decision should go to an agent. Using a banking onboarding scenario, this episode maps out when deterministic rules are the right answer, when agents add value, and where human judgment must stay in the loop.

Key takeaway: Agentic workflow design is a three-way split — some decisions belong to rules, some to agents, and some must stay with humans. Knowing which is which is the work.
Episode 3 — Why IT Service Agents Fail in Production: dark-themed episode cover with Agent Sense branding
Episode 3
Feb 9, 2026

Why IT Service Agents Fail in Production — A Data Readiness Problem

Data Data Readiness IT Operations

Agent failures in production are usually data failures, not model failures. Using an IT service ticketing example, this episode shows how incomplete ownership records and stale configuration data cause agents to act confidently on wrong information.

Key takeaway: Most production agent failures are data failures. Stale records and missing ownership data make agents confidently wrong — and data readiness must be treated as a prerequisite, not an afterthought.
Episode 4 — Autonomous Databases: dark-themed episode cover with Agent Sense branding
Episode 4
Feb 23, 2026

Autonomous Databases — Where Autonomy Helps and Where It Hurts

Data Architecture Autonomy

Autonomous databases can self-tune, self-heal, and self-secure — but autonomy at the data layer has limits. Where does it genuinely reduce operational risk, and where does it create new problems?

Key takeaway: Autonomy at the data layer reduces noise but cannot replace ownership clarity. Know which decisions are safe to automate and which still need human judgment.
Episode 5 — Integration Will Decide Enterprise AI: dark-themed episode cover with MCP and A2A branding
Episode 5
Mar 25, 2026

Integration Will Decide Enterprise AI — MCP and Agent-to-Agent

MCP Integration Architecture A2A

When agents need to reach enterprise systems and coordinate with each other, integration becomes the bottleneck. MCP standardizes agent-to-system connections. Agent-to-Agent (A2A) protocols let work move across the enterprise without custom wiring for every handoff.

Key takeaway: Integration is the actual bottleneck in enterprise AI. MCP connects agents to systems; A2A connects agents to each other. Without both, every new workflow requires custom wiring.
Episode 6 — MCP Gateway: Control Layer for Enterprise Agents: dark-themed episode cover with Agent Sense branding
Episode 6
May 4, 2026

MCP Gateway: The Control Layer for Enterprise Agents

MCP Governance Security Architecture

Connecting agents to enterprise systems creates a new exposure: unmanaged access across HR, finance, IT, and operations. This episode covers how an MCP Gateway sits between agents and core systems, enforcing identity, policy, approvals, and audit trails before any action reaches production data.

Key takeaway: An MCP Gateway is the control point between agents and enterprise systems — managing identity, approvals, and audit trails so that access is governed rather than open.
Episode 7 — From Chat to Computer Use: dark-themed episode cover featuring Vitalii Duk guest appearance and Agent Sense branding
Episode 7
Jun 21, 2026

The Evolution of Agents — From Chat to Computer Use

Architecture Computer Use Observability

Agents are no longer just answering questions — they are navigating interfaces, executing tasks, and operating across runtime environments. What changes architecturally when agents move from chat to computer use, and what safety and observability requirements follow.

Key takeaway: Moving from chat to computer use shifts agents from response to execution. The architecture challenge is not capability — it is making that execution safe, observable, and repeatable at enterprise scale.
Episode 8 — Governed Catalog of Agentic AI Assets: dark-themed episode cover featuring Jyotsna K Narayanan and Agent Sense branding
Episode 8
Jul 17, 2026

Governed Catalog of Agentic AI Assets

Governance MCP Architecture Reuse

As AI scales past the pilot phase, teams build agents and tools in isolation — creating sprawl, duplicate builds, and unclear ownership. A governed catalog gives enterprises visibility, reuse, and trust signals before agents reach production.

Key takeaway: Reuse without governance creates risk. A catalog is not a directory — it is the control point that lets enterprises move fast with confidence rather than rebuilding from scratch every time.
Episode 9 — Beyond Meeting Summaries: From Conversation to Action: episode cover featuring Artem Korem and Agent Sense branding
Episode 9
Jul 24, 2025

Beyond Meeting Summaries: From Conversation to Action

Workflow Execution Conversation AI CRM Human in the Loop

AI can summarize a meeting. Enterprise work starts after the summary. Artem Koren of Sembly AI explains how conversation intelligence moves beyond documentation into real workflow execution — CRM updates, follow-ups, task assignments, and cross-team actions with human judgment in control.

Key takeaway: Agents that turn meeting conversations into workflows, system actions, CRM & ticketing updates, with human judgement steering execution to drive success metrics.
Episode 10 — The Ambient Agent Pattern: AI That Works While You Sleep: episode cover featuring Agent Sense branding
Episode 10
Jul 31, 2025

The Ambient Agent Pattern: AI That Works While You Sleep

Ambient Agents Background AI Event-Driven Autonomous Monitoring

Ambient agents don't wait to be asked. They run in the background — monitoring signals, detecting patterns, and taking action when conditions are met, with human judgment defining the boundaries of autonomy. This episode breaks down the ambient agent pattern and what it means to move enterprise AI from on-demand to always-on.

Key takeaway: Ambient agents wake up from enterprise events instead of human prompts.

Guests

Practitioners and builders who have joined Agent Sense to share their field experience on enterprise AI.

Vitalii Duk — Founder & CEO, Dynamiq

Vitalii Duk 🔗

Founder & CEO, Dynamiq

Vitalii founded Dynamiq to make agentic AI practical and secure for organizations, simplifying the journey from prototype to production. He brings a builder's perspective on what it takes to move agents from impressive demos into reliable, observable enterprise systems.

Episode 7 — Chat to Computer Use
Jyotsna K Narayanan — Technical Product Manager at IBM watsonx Orchestrate

Jyotsna K Narayanan 🔗

Technical Product Management, IBM watsonx Orchestrate

Jyotsna leads product management for Domain and Agent Catalog at IBM watsonx Orchestrate. She brings deep expertise in AI interoperability and governed reuse — helping enterprises move beyond isolated AI pilots toward consistent, scalable agent operations.

Episode 8 — Governed Catalog of Agentic AI Assets
Artem Koren — Co-Founder & Chief Product Officer, Sembly AI

Artem Koren 🔗

Co-Founder & Chief Product Officer, Sembly AI

Artem co-founded Sembly AI to move conversation intelligence beyond transcription and summarization into real workflow execution. He brings a product and enterprise perspective on how AI turns meeting conversations into follow-ups, CRM updates, and system actions — with human judgment steering the outcomes.

Episode 9 — From Conversation to Action